diff --git a/src/server/game/Entities/Player/Player.cpp b/src/server/game/Entities/Player/Player.cpp
index b829a78e87..7f9dc3a1dc 100644
--- a/src/server/game/Entities/Player/Player.cpp
+++ b/src/server/game/Entities/Player/Player.cpp
@@ -1639,6 +1639,9 @@ bool Player::BuildEnumData(PreparedQueryResult result, ByteBuffer* dataBuffer, B
     {
         TC_LOG_ERROR("entities.player.loading", "Player %s has wrong Appearance values (Hair/Skin/Color), forcing recustomize", guid.ToString().c_str());
 
+        // Make sure customization always works properly - send all zeroes instead
+        skin = 0, face = 0, hairStyle = 0, hairColor = 0, facialStyle = 0;
+
         if (!(atLoginFlags & AT_LOGIN_CUSTOMIZE))
         {
             PreparedStatement* stmt = CharacterDatabase.GetPreparedStatement(CHAR_UPD_ADD_AT_LOGIN_FLAG);